Transparent, flexible, collaborative communication is absolutely the mantra of an Agile project. Agile requires a very deep level of engagement with all team members. But this can be hard with distributed teams, whether they are outsourced or not.

Agile principle: Face-to-face conversation is the best form of communication

The principles of daily cooperation and face-to-face conversation can be the hardest to adhere to when the Developer Team is not only in a different location, but also in a different time zone. The communication tools chosen to facilitate therefore are critical. That becomes even more challenging when the outsource vendor works for a client organization that has special requirements for which communication tools are permitted, and which are not.

Agile principle: Close daily cooperation between business people and developers

So, communication rules, and tools, should be decided early in a project, and all team members should be equipped with the agreed set. When Scrum is used, it is typically the role of the Scrum Master, or that equivalent role, who is responsible for ensuring tools are present and used.

If you’re interested in learning more about our Agile best practices, and find out the tools that we use at Daitan to facilitate continuous, transparent Agile communication at Daitan,then take a look at the white paper below. This White Paper defines five best practices we have learned in making Agile software development successful as an outsource vendor, and how we build an Agile-centered relationships with our clients.

Get the Agile Best Practices White Paper

Get the Agile Best Practices White Paper