8×8, Inc.

8×8, Inc. is a recognized leader in the business cloud communications industry, pioneering the development and use of Internet protocol voice, video and data communication technologies in a Software as a Service (SaaS) model.

Daitan deployed a significant upgrade to 8×8’s contact center Platform to offer new communications, collaboration and messaging functionality.

Case Study

  • August 25, 2015
  • Upgrade to a Virtual Contact Center Platform
  • Customer engagement center upgrade, to deliver ‘first call resolution’ Our client had an existing contact center application that needed expanding and upgrading to incorporate new collaboration, communication and messaging functionality that they could then provide...Read More

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